What should I do when I buy a piece of furniture in the event of a fake?

Merchants who use other furniture brands or shoddy practices infringe on consumers' right to know, and also infringe the trademark rights of other manufacturers. Consumers can report to the industry and commerce department for double compensation, and manufacturers can also Take legal weapons to protect your legitimate rights.

Group buys a winning game, a door is very greasy inside.

On September 11th this year, Ms. Niu bought a certain brand of furniture through the city group buy network. On the 18th, the family came to the store to select according to the rules of group purchase. Finally, they chose 3 sets of doors and paid the full amount of 4,000 yuan on the spot.

Ms. Niu said that after I was fixed, I told me to install it for 20 days. After I had not installed it for more than 20 days, I called him. He even told me that there was a door they could not do.

After listening to this, Ms. Niu is very angry. If the door can't do it, the merchant should inform him in time, and should not let himself wait so long. However, the attitude of the staff was very sincere, and Ms. Niu did not care. Soon, she re-selected the new style, and the other party said that it must be installed within a week.

But what I didn't expect was that a week passed and Ms. Niu still didn't receive a call. After that, she repeatedly searched for the staff of the Da Ming home in Jinan, but they all dragged on the door because they had not done well. They dragged on for more than 70 days, so Ms. Niu thought that she was fooled.

Related reading: How can online shopping furniture be more assured?

Thinking of this, they quickly took out the original purchase contract and looked at it with a silly look. The receipt was very irregular, and it was not filled in even the year and the month. The above chapter was still covered under repeated requests, and even the delivery date was given.

Subsequently, the reporter and Ms. Niu came to the Da Ming Home Bai Desheng Store in Jinan and met the Niu Haoguang, the manager of the Bai Desheng brand in Jinan. The cattle manager said that it is indeed wrong to delay such a long time, but now that the goods have arrived, they can come to the door at any time. However, he did not give a clear compensation for his own delay in delivery.

Group purchase encounters counterfeit goods

Later, the author came to the checkout counter of Daming Home Mall. The staff said that the collection of the mall is unified, and there is no separate receipt. If you are trading privately in the merchant, the problem will not be responsible for Daming Home. Moreover, the staff also told the author that if you find that you can report it, you will be exempted from the order according to the regulations on the notice.

Lu Enlong, the head of Da Ming's home operations, explained the problem of private charging for the Baidesheng merchants. The network cooperation is not a cooperation with the shopping malls, and does not pass the reporting process.

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